Reference

Privacy Policy for Your b3bet Account

b3bet Privacy Policy explains how we collect, use and protect the details you provide when opening an account, signing in and checking wallet status.

Account dataWallet referencesDevice accessPolicy requests
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b3bet Privacy Policy for Your b3bet Account
HELP WITH REQUESTS

Get Clear Answers About Your Privacy Policy

A privacy question should not interrupt your account flow, so we keep the contact route close to sign-in and cashier help.

Account request Use the account support route when you want a copy of personal data, a correction to your contact detail or an explanation of how a sign-in record is used. Include your registered email or phone number so we can locate the correct account without asking for your wallet password.
Wallet question If a DANA, OVO, GoPay or QRIS reference appears incorrectly, send the transaction date, payment rail and account identifier through support. We use the reference to trace status, while the payment provider remains responsible for its own wallet or bank records.
Access assistance For a policy page that does not load on your phone, clear the browser cache, sign in again and contact support if the issue remains. We can help you reach the Privacy Policy and explain the request path where local law permits.
DATA CONTROL POINTS

What We Do With Your Account Details

We separate the data needed for account operation from the records used to protect access. Your contact detail supports sign-in and verification; device and session records help us identify unusual access; payment…

Account creation

When you open an account, we use the contact details and verification information you submit to create the profile, confirm account access and respond to support requests. Please keep those details accurate; a mismatch can delay a privacy request or make account ownership harder to confirm.

Device records

A phone or desktop session may create records such as browser type, approximate connection details and sign-in time. We use these signals to protect the account from unusual access. They are not a substitute for your identity details and are handled under the Privacy Policy.

Cookies

Cookies can keep a signed-in session working, remember a page setting or show us whether the policy page loads correctly. You can manage them in your browser. Blocking certain cookies may require another sign-in, but it does not give us access to your DANA or bank password.

Payment matching

For QRIS, DANA, OVO, GoPay, bank transfer and virtual account activity, we use transaction references and status data to match a payment event to the right account. We do not use those references to request private wallet credentials, and provider records remain with the provider.

Retention period

We retain account, security and payment-reference records while they support account administration, dispute handling, fraud checks or legal duties. When a purpose ends, we remove the record or separate it from direct account identifiers where a continuing operational need remains.

Your request

You may ask what personal data we hold, request a correction, ask about processing or request deletion where applicable. Send the request through support from your registered contact route. We may verify ownership before responding, and the result depends on local law and any required retention duty.

Privacy Policy Answers for b3bet

These Privacy Policy answers cover the questions we expect you to have before opening an account or using a local payment rail. They explain the account information, device records, cookies and payment references involved in ordinary access. If your situation is not covered, contact support from the registered account route and we will check the relevant record with you.

The b3bet Privacy Policy covers account details, verification responses, device and session records, cookies, support messages and payment references. It explains why we use each category, how we protect access, how long records may remain and how you can request access or correction where local law permits.

No. We use the payment reference and status returned for a DANA, OVO or GoPay transaction so we can match the cashier event to your account. Your wallet credentials stay with the relevant provider. If a reference looks wrong, send the date and rail through account support.

Device and sign-in records help us spot unusual access, repeated failed verification and account activity that needs checking. We may record browser type, session time and approximate connection details. These records support account security and are handled under the Privacy Policy rather than used as wallet credentials.

Send a request through support using the email or phone number attached to your account. State that you want a copy of your personal data and identify any relevant account period or payment reference. We may verify ownership before responding, and the request depends on local law.

Yes, you can ask us to correct inaccurate account details or remove eligible records through the registered support route. We first confirm ownership and check whether a record must remain for security, dispute handling or legal duties. We explain the result and any applicable restriction.

Cookies may keep your mobile or desktop session active, remember a setting or help us see whether a policy page loads properly. You control them through browser settings. Disabling some cookies can require another sign-in, but it does not provide us with your private wallet password.

The policy page is available as an account reference, while account access and eligibility depend on local law. If you are in Indonesia, use the registered support route for a question about your account, data request or payment reference. We will explain the applicable access path.

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